Introduction
Welcome to SafariGlobe, a travel booking platform operated by Trust Vacations Limited. These Terms and Conditions govern your use of our website, services, and any related content. By accessing or using SafariGlobe, you agree to comply with these Terms and Conditions. These Terms are governed by the laws of the Republic of Kenya.
1. Definitions
1.1 "Website" refers to the SafariGlobe website (https://www.safariglobe.com).
1.2 "Service" refers to the travel booking services offered by SafariGlobe.
1.3 "User", "You", or "Your" refers to any person accessing or using the SafariGlobe website.
1.4 "Trust Vacations Limited" refers to the company operating SafariGlobe, registered in Kenya.
2. Use of Services
2.1 You agree to use SafariGlobe for lawful purposes only and in accordance with these Terms and Conditions.
2.2 You must be at least 18 years old to use our services or have the consent of a legal guardian.
2.3 You agree not to use the website for any fraudulent, illegal, or unauthorized purposes.
3. Booking and Payment
3.1 All bookings made through SafariGlobe are subject to availability and confirmation by the service providers.
3.2 You agree to provide accurate and complete payment information. Payments are processed securely, and we do not store your payment details.
3.3 Prices displayed on the website are subject to change without notice. You will be charged the price displayed at the time of booking.
4. Cancellation and Refund Policy
4.1 Cancellations are subject to the terms and conditions of the service provider (hotels, airlines, tour operators).
4.2 Refunds, if applicable, will be processed within 30 days and are subject to administrative fees.
4.3 Trust Vacations Limited is not responsible for delays, cancellations, or changes initiated by service providers.
5. User Responsibilities
5.1 You are responsible for ensuring that your travel documents, such as passports, visas, and permits, are valid.
5.2 You agree to provide accurate personal information when making a booking.
6. Limitation of Liability
6.1 Trust Vacations Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or services.
6.2 Our liability is limited to the amount paid for the specific booking or service in question.
7. Privacy Policy
7.1 Your personal data is collected and processed in accordance with our Privacy Policy, which complies with the Data Protection Act, 2019 (Kenya).
7.2 By using SafariGlobe, you consent to the collection and use of your data as outlined in our Privacy Policy.
8. Governing Law
8.1 These Terms and Conditions are governed by the laws of the Republic of Kenya.
8.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
9. Changes to Terms
9.1 Trust Vacations Limited reserves the right to update or modify these Terms and Conditions at any time. Continued use of SafariGlobe after changes constitutes acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Trust Vacations Limited
Email: [email protected]
