Introduction
Welcome to SafariGlobe, a travel booking platform operated by Trust Vacations Limited. We are committed to protecting your personal data and respecting your privacy in compliance with the Data Protection Act, 2019 of the Republic of Kenya.
1. Definitions
1.1 "Personal Data" refers to any information that identifies you as an individual.
1.2 "Website" refers to the SafariGlobe website (https://www.safariglobe.com).
1.3 "Service" refers to the travel booking services provided by SafariGlobe.
1.4 "Trust Vacations Limited" refers to the company operating SafariGlobe, registered in Kenya.
2. Information We Collect
2.1 We collect the following types of personal data:
- Full name
- Email address
- Phone number
- Payment information
- Passport or identification details (when necessary)
- Travel preferences and booking history
2.2 We also collect non-personal data such as your IP address, browser type, and cookies to enhance your experience on our website.
3. How We Use Your Data
3.1 We use your personal data for the following purposes:
- To process and confirm your bookings
- To communicate with you regarding your bookings or inquiries
- To improve our website and services
- To comply with legal and regulatory requirements
- For marketing and promotional purposes (with your consent)
4. Data Sharing
4.1 We may share your personal data with:
- Service providers such as hotels, airlines, and tour operators to fulfill your bookings
- Payment processors to facilitate secure transactions
- Government authorities if required by law
- Third parties for marketing purposes, with your explicit consent
4.2 We do not sell, rent, or trade your personal data to third parties.
5. Data Security
5.1 We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5.2 While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
6.1 Under the Data Protection Act, 2019, you have the following rights:
- The right to access your personal data
- The right to correct or update inaccurate data
- The right to withdraw consent for data processing
- The right to request the deletion of your data
- The right to object to the processing of your data
7. Cookies
7.1 Our website uses cookies to enhance your user experience. By using our website, you consent to the use of cookies.
7.2 You can manage or disable cookies in your browser settings.
8. Data Retention
8.1 We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
9. Changes to This Policy
9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Trust Vacations Limited
Email: [email protected]
